Unlock and Empower Services for Virtual Offshore

Services

Capacity, shaped around the work you need done.

Five engagement types. Each one starts the same way — a conversation about the tasks, the tools and the hours, before anyone is recruited.

What we do

Five ways to add capacity.

Outsource solutions

IT support | Customer service | Back office

Hand over an entire function to a team we recruit, structure and hold to your standards. Suited to work that is repeatable, measurable and currently eating your own staff’s time.

Service desk — tier 1 and 2[ X ] staff
Customer enquiries and live chat[ X ] staff
Order and invoice processing[ X ] staff

Recruitment service

Sourcing | Assessment | Reference checks

We run the search and hand over a shortlist. Needs analysis first, then sourcing through our network, skills assessment against your brief, structured interviews and reference checks.

Brief
Source
Assess
Interview
Shortlist
Onboard

General professionals

Admin | Finance | Marketing | Creative

Virtual assistants, bookkeepers, schedulers, marketing coordinators, content and design support, and customer service staff — part-time or full-time, project or ongoing.

Virtual assistantBookkeeperCustomer serviceDigital marketingContent & designProject coordinatorAccounts officerData entry

IT professionals

Microsoft | Google Workspace | Cyber security

IT audit and compliance reviews, Microsoft 365 and Azure specialists, Google Workspace administration, infrastructure and network support, and software development.

IT audit & compliance
Microsoft 365 & Azure
Google Workspace
Cyber security support
Network & infrastructure
Software development

Customised expertise

Roles that don’t fit a template

Some briefs are a combination — part analyst, part coordinator, part specialist. We build the position description, the search and the assessment around what you describe.

If we can’t source it well, we’ll say so — rather than send you near-misses.

Send a brief
Engagement models

Three ways to start.

Project

A defined piece of work with a start and an end. Useful for a migration, a backlog, a campaign or a seasonal peak.

Dedicated staff

One or more people working only for you, on your hours, in your systems, as part of your team.

Managed function

A whole area of work run for you, with agreed service levels and a single point of contact.

Not sure which model fits?

Describe the work. We’ll recommend one and explain why.